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This privacy policy explains how Belgharia Life Line Welfare Society handles personal information across its website, donation flows, volunteer access, group access, and related digital services.
We may collect personal information that you provide directly, including your name, email address, mobile number, address, donation details, messages, volunteer details, school reference code details, member profile details, payment references, and documents uploaded for campaign, volunteer, or group-related processes.
We use collected information to process donations, verify payments, issue receipts, respond to inquiries, manage campaigns, support volunteer onboarding, manage group membership access, send OTP-based login verification, improve the website experience, and comply with legal or accounting obligations.
Online payments are processed through third-party payment providers such as Razorpay. We store the minimum payment-related details needed for donation tracking, reconciliation, receipts, and support, such as payment ids, order ids, receipt references, donation amount, and donor details submitted during checkout.
For some website, volunteer, and group access flows, we may send one-time passwords to your email address in order to verify access. These verification details are used only to authenticate the relevant login or access request.
If you upload profile images, identity documents, medical documents, school-linked volunteer documents, or campaign-related proof, those files are used only for verification, administration, support, compliance, and service delivery within the organization’s workflows.
We do not sell personal information. We may share limited data with service providers who help us operate the website, process payments, send emails, or maintain our systems, but only as needed for those services or when required by law.
We keep personal information only for as long as it is reasonably necessary for donations, receipts, volunteer operations, membership management, record keeping, dispute handling, compliance, or legal obligations.
We use reasonable administrative and technical measures to protect personal information. However, no online system can guarantee absolute security, so users should also take care when sharing personal or payment information online.
If any campaign or welfare activity involves children, related data is handled only for legitimate charitable, guardian-supported, verification, or medical-support purposes. If you believe data relating to a child has been submitted improperly, contact us and we will review the request.
You may contact us to request updates, corrections, or deletion review for personal information, subject to our legal, accounting, fraud-prevention, and operational retention requirements.
If you have any privacy-related question, concern, or request, contact Belgharia Life Line Welfare Society using the details listed on this page.